Company name: Tabletto / Studio Dahm
Statutory address: Gasthuisplaats 1, Delft, The Netherlands
Kvk. 20148379
E-mail address: info@tabletto.nl
Payment
All payments are safely processed by Paypal and Mollie.
Order Confirmation
You will receive an order confirmation by email shortly after placing your order. Please check all details. In case something went wrong during the check-out process please contact us a.s.a.p. at info@tabletto.nl
Delivery and shipping costs
Orders are shipped by PostNL or DHL. Depending on the country of destination and your selection the order will be shipped by regular mail or with Track and Trace. If you choose shipment without Track & Trace Tabletto cannot be held responsible for loss during transport.
Orders will be shipped within 1 – 2 workdays after you have received the shipping confirmation by e-mail. If you choose for Track & Trace you will receive a tracking number.
We will ship your order directly to the address you provided when you placed your order. Please make sure your address is correct before submitting your order. If an incorrect address is entered, you may be responsible for covering both return fees and re-shipping fees. Please note: we cannot change the delivery address of a parcel once it has been dispatched.
Taxes and other additional costs
Please note that depending on your region local charges can occur. These charges are at your own expense.
Exchange & return policy
In case you changed your mind or you are not satisfied with the product, it’s possible to return your product within seven (7) days after receiving the product. Please note:
– The item is returned in its original condition and shipment packaging.
– The shipping costs of the return/exchange are fully at your expense.
– The item is your responsibility until received back at Tabletto, having a tracking number for your shipment would be advised.
– Enclose your receipt with your name, address, and reason for the return. In case of an exchange specify the item you prefer.
– The refund will be for the purchased items only, not for the initial paid shipping costs.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
- Unclaimed parcels that are returned to us.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refunds (purchase excluding shipping costs) will be paid back within 30 days. In case the item is replaced by another item we try to handle the replacement within 5 working days after the item is received back.
Tabletto
t.a.v. Thomas Dahm
Gasthuisplaats 1
2611 BN Delft, The Netherlands
Non-franked shipments (COD shipments) will be rejected.
Privacy Policy
The Information collected
This notice applies to all information collected or submitted on tabletto.nl webstore, where you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Name
- Address (billing and or shipping)
- Email address
- Phone number
- Payment information as provided by you (i.e. Credit/Debit Card Information, Paypal details or other Bank information) to make the transaction possible
- Order Note, only in case you left one in the commentary field at the checkout
How your information is used and why
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with third parties except the ones necessary to complete your order. We do not sell, trade or rent your personal information to third parties.
We use your email addresses to keep you informed about your order status. Occasionally we will use it to inform you about our new collection or a sales event. The email address is not used for any other purpose.
Correct or delete your information
You can correct or delete your personal information at all times by sending an email to help@marjoleindelhaas.com. For administrative reasons, we cannot delete invoices or information linked to orders placed in our website.
Unsubscribe to newsletter
Our newsletter is sent through a third party called MailChimp. If you do not want to receive the newsletter unsubscribe by using the unsubscribe button in the footer of the email. For any information on Mailchimp’s Privacy Policy click here
Cookies
To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Our website uses Google Analytics, a service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
If you want to know which cookies are used by Google Analytics you can find a list here
If you want opt out of Google Analytics please use this link
Third-party sites
This website contains links to social media services operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through this website and cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.
Security
To secure your personal information during the checkout process we use the secured envoirement of PayPal or iDeal.
Disclaimer
It is our ambition to run the Tabletto webshop without any errors and providing correct and up-to-date information. However, we cannot guarantee this.
We put a lot of effort into a good representation of materials and colors, but this may differ from the actual product. We cannot be held responsible for differences between the item shown on the webshop and the actual product, caused by your browser, computer settings or computer system.
Customer service
If you have any questions, complaints, compliments or need help regarding your order on the Tabletto webshop, feel free to contact us at: info@tabletto.nl
Governing law
Our website https://www.tabletto.nl, these Terms & Conditions and contracts between the Tabletto webshop and the customer, to which these general terms and conditions apply, are strictly governed by Dutch law.
© Tabletto